Online User Services Team

Exemplary customer service – from the first meeting and beyond.

At SPL there is no separate department or team for customer service - every associate is committed to customer service.

Our Online User Services Team is your 24/7 technical support and is no exception. The User Services Team provides a superior level of customer service and technical support to over 4,500 online users each month. Consistently praised for their warm and friendly voices and their easy to understand and apply e-mail responses, our knowledgeable representatives guide you and your e-learners through the answers to your technical support questions at your pace. Each member of our team embodies the "customer first" attitude that results in superior service for all of our clients.